http://www.ao-concepts.net A Service-Disabled Veteran-Owned Small Business Wed, 25 Jun 2008 16:23:52 +0000 http://backend.userland.com/rss092 en Performance Reference Model - This process has been identified through examining best practices and also builds from existing management processes that are relevant to the PRM. This suggested process to use the PRM is driven by its primary purpose: to develop IT performance information that can be used to improve ... http://www.ao-concepts.net/knowledge-center/2008/01/30/how-to-use-the-performance-reference-model-prm/ Improving management and performance of the Federal Government View a copy of The President's Management Agenda http://www.ao-concepts.net/knowledge-center/2007/12/11/the-presidents-management-agenda/